Returns & refund policy

Returns, replacements or refunds are reviewed for eligible orders where the wrong product is delivered, the shipment is lost, or the product is received damaged. Customers should raise a request with supporting photographs within 48 hours of delivery unless a longer period is required by applicable law. For safety reasons, opened fertilizer, growing media and crop protection packs cannot be returned.

Registered entity

Legal name

CARTOVO PRIVATE LIMITED

Support

care@cartovo.in

GSTIN

27AANCC7716R1ZR

CIN

U62099MH2026PTC470111

Registered office

Unit No. A-203, 204, Kotia Nirman Commercial Premises Co-op Society Ltd., Opp. Laxmi Industrial Estate, New Link Road, Andheri West, Mumbai, Maharashtra 400053

Support hours

Monday to Saturday, 10:00 AM - 7:00 PM